German Accessibility Strengthening Act

This statement applies to the online services of the Medical Care Center MVZ - Center for Sexual Health and Primary Care GbR, located at: Schildergasse 72-76, 50667 Cologne.

We are guided by the German Accessibility Strengthening Act (BFSG) as well as the WCAG 2.1 Level AA standards.

Status of conformity

Our website is largely accessible in accordance with WCAG 2.1 Level AA, and in parts also meets WCAG 2.2 requirements.

Known barriers

• Third-party embeds – Third-party content may not meet our accessibility standards. We monitor this content and remove it if significant barriers are identified.

• Forms – error messages are not yet fully optimized for screen readers

We are continuously working on improvements.

Contact for accessibility issues

Email: feedback@sege-koeln.de
Phone: 0221 709929 00
Fax: 0221 709929 - 09

Alternativ über unser barrierefreies Kontaktformular.
We will respond within two weeks.

Arbitration procedure: If you do not receive a satisfactory response, you may initiate an arbitration procedure in accordance with§ 16 BGG[Link].

Market surveillance authority: Market Surveillance Authority of the Federal States
Landesbetrieb Information und Technik NRW (IT.NRW)

Created on: 10.09.2025, last review: 11.09.2025.

This statement is available in accessible HTML format and can be viewed in the footer of our website.
On request, we will also provide it in Easy Language or as a PDF.