Our vision is healthcare that not only recognizes but celebrates diversity in all its forms – gender, identity, bodies, sexual orientation, skin color, and cultural background. We want to be a place where everyone feels safe, understood, and respected.
- Vision
In times of social and political challenges, such as the current shift to the right, we are committed to ensuring that discrimination and exclusion have no place in healthcare.
Through interdisciplinary collaboration and strong medical expertise, we strive to create a healthcare environment where empowerment is at the center. Our goal is to sustainably improve medical care for the LGBTQIA+ community, people of diverse backgrounds, and all those who take sexual health seriously – with compassion, knowledge, and openness.
- Values
Our values are grounded in respect, empathy, and a clear belief: every person deserves medical care that sees and appreciates them in their full diversity – regardless of gender, identity, sexual orientation, skin color, or origin.
We meet people without prejudice or labels – with openness and genuine curiosity for their individual needs. Discretion, confidentiality, and empathetic communication are a given. We aim for a partnership-based relationship where medical expertise and human care go hand in hand, creating healthcare that not only works, but feels truly good.
Growing Together
We value open and respectful exchange, because only then can we grow and evolve – for the benefit of everyone who comes through our doors. At the same time, we welcome positive feedback and appreciation, which often come too short but give our team strength and motivation. Your voice matters – whether praise or suggestions. Together, we can create healthcare that truly works and feels right.
feedback@segemvz.koeln
- FAQ
Frequently asked questions about appointments & booking
How do I book an appointment online?
Simply use our website or the app. Choose your concern, view available times, and book with just a few clicks.
Can I also book by phone?
Of course! You can reach us during our phone hours.
Do you offer walk-in hours?
In gynecology, we provide the legally required five open consultation hours per week. This does not apply to general medicine. However, we keep time slots available each day for urgent issues and do our best to see you on the same day if needed.
Can I come in without an appointment in an emergency?
We aim to avoid long waiting times and overcrowding, so please book an appointment beforehand — even in urgent cases.